Backed by OGM

What's your next
operational
breakthrough?

Transform your business operations through strategic integration of people, process, and technology. RTD delivers measurable impact backed by OGM's proven methodology.

Business team collaboration

2024 Impact Report

Transforming operations across 5 industries

40%

Cost Reduction

60%

Faster Delivery

95%

Client Retention

OGMOperational Excellence
RTDIntegration Services
Healthcare
Financial Services
Logistics & Supply Chain
Retail & E-commerce
Professional Services
Business Transformation|
Intelligent Automation|
BPO Services|
Executive Search|
Process Optimization|
Technology Integration|
Workforce Solutions|
Data Analytics|
Business Transformation|
Intelligent Automation|
BPO Services|
Executive Search|
Process Optimization|
Technology Integration|
Workforce Solutions|
Data Analytics|
Business Transformation|
Intelligent Automation|
BPO Services|
Executive Search|
Process Optimization|
Technology Integration|
Workforce Solutions|
Data Analytics|

Our Methodology

RTD Operational
Framework

Powered byOGM

ASSESSMENT

Process Audit
Gap Analysis
ROI Projection

Full operational picture. Clear ROI map before investing a dollar.

DESIGN

Solution Architecture
Workflow Blueprint
Tech Stack

Custom-built solutions aligned to your vertical, not generic templates.

DEPLOYMENT

Bilingual Teams
System Integration
BPO Go-Live

Dedicated bilingual teams that operate as an extension of your organization.

OPTIMIZATION

KPI Monitoring
Continuous Improvement

Measurable gains. Continuous refinement and strategic scaling.

RTDOperational Framework
Backed byOGM

Our Services

One operating model.
Three integrated pillars.

Consulting + Automation + Execution — a complete business partnership engineered to behave like an extension of your team, not a vendor.

01

Business Transformation

Operational design, shared services implementation, and comprehensive process reengineering to optimize your entire workflow.

  • Operational Design
  • Shared Services
  • Process Reengineering
02

Intelligent Automation

Advanced RPA, AI-powered analytics, OCR technology, and seamless API integrations that eliminate manual work.

  • RPA Implementation
  • AI Analytics
  • System Integration
Most Popular
03

Bilingual Outsourcing

Back-office operations, customer service, billing management, and document processing with full bilingual expertise.

  • Back-Office Ops
  • Customer Service
  • Document Processing

Entry Point

Free Operational Diagnostic

Identify ROI opportunities before you invest a dollar. Our complimentary assessment reveals where your operations can improve.

Backed byOGM

Five verticals. Deep specialization.

Healthcare & Homecare

Revenue cycle management, billing automation, patient care coordination

Financial Services

Payment processing, fraud detection, KYC/AML compliance

Logistics

Supply chain optimization, tracking systems, documentation

Retail & E-Commerce

Order processing, customer service, inventory management

Professional Services

Document management, client support, workflow optimization

Vertical-trained operators — not generalist seats

Get Started

Let's build something
extraordinary together.

Start with a free operational diagnostic. No commitment required. Full clarity on ROI before you invest a dollar.

RTD Integration Services

Raul Duarte

O: (786) 299-5220

M: (786) 299-5240

rduarte@rtdtalent.com
13155 SW 134th St, Suite 220
Miami, FL 33186

In Partnership With OGM

Alexander Vargas

M: +1 (754) 286-0096

alexander.vargas@ogm.com.co
13155 SW 134th St, Suite 220
Miami, FL 33186
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BPO & intelligent automation infrastructure

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